What Is Arez.io?
Arez.io is a UK-built, cloud-based job and workforce management platform designed specifically for field service and facilities management companies. It combines job scheduling, customer relationship management (CRM), compliance tracking, workforce management, and invoicing into one AI-powered system.
The platform was developed by EarnFlex, a UK technology group specializing in workforce and compliance automation. What started as an internal tool for managing EarnFlex's own operations has since grown into a platform used by field service and FM businesses across the UK, with growing adoption in the US, Australia, New Zealand, and Europe.
Arez describes itself as "compliance-first" — rather than treating compliance as an afterthought or a separate checklist, it's woven directly into how jobs are created, scheduled, and paid for. If a worker's certification or vetting has lapsed, the system can stop that job, payment, or shift from proceeding automatically.
Who Uses Arez.io?
Arez.io is built for a broad range of trades and service industries, including:
- HVAC contractors
- Plumbing and heating companies
- Electrical contractors
- Security service providers
- Cleaning companies
- Facilities management (FM) businesses
- Drainage and gas engineering firms
- Snow removal and winter services companies
- Construction and labour-supply businesses
Because the platform is modular, a small business can start with basic job scheduling and layer on additional modules — like workforce vetting or asset management — as it grows.
What Does Arez.io Offer? Core Features Breakdown
Job Scheduling and Dispatch
Managers can assign jobs using drag-and-drop calendars, factoring in engineer skills, availability, and location. Jobs — from planned maintenance to urgent call-outs — are routed to the right technician automatically, and progress is tracked in real time so office staff always know where things stand.
AI-Powered Compliance Automation
This is where Arez.io stands apart from many competitors. The system uses AI to catch expired certificates, monitor Risk Assessment and Method Statements (RAMS), and flag compliance gaps before they turn into problems. For security and staffing businesses, it continuously checks worker vetting against standards such as SIA licensing and BS7858, blocking non-compliant staff from being scheduled or paid.
Built-In CRM
Arez.io includes a native CRM that keeps customer history, quotes, jobs, and invoices in one searchable place. Businesses can capture new leads from their website, phone calls, or referrals, and automate follow-ups so fewer enquiries slip through the cracks.
Free Mobile App for Every Engineer
Field workers get access to a mobile app (iOS and Android) at no extra cost — a notable difference from platforms that charge per mobile seat. The app works offline as well as online, letting engineers view job details, fill out digital forms, snap photos, and collect signatures on-site, with everything syncing to the office once a connection is available.
Proof of Presence and Lone Worker Safety
For teams spread across multiple sites, Arez.io offers facial recognition and geo-tagging to verify attendance, plus automated check-calls for lone worker safety. This is especially useful for security and cleaning companies that need auditable proof of coverage for client contracts.
SiteDB: Asset and Site Management
Arez.io's SiteDB feature ties jobs, planned preventive maintenance (PPM), documents, inspections, and assets to individual sites. This gives facilities managers a single view of every property's maintenance history, upcoming work, and compliance status — useful for both day-to-day planning and audit prep.
Automated Invoicing and Payroll
Once a job wraps up, invoices can be generated and sent instantly, with online and card payment options built in. On the finance side, Arez.io automates timesheets, payroll calculations, and cost reconciliation, giving owners a clear, real-time view of wages, billing, and margins.
Live Dashboards and Reporting
Business owners and managers get real-time dashboards covering job status, revenue, and workforce productivity — turning daily operational data into insights that support faster decisions.
What Makes Arez.io Stand Out?
- Compliance is built-in, not bolted on. Non-compliant workers can be automatically blocked from jobs, shifts, or payroll.
- No hidden mobile costs. Every engineer gets full mobile app access included.
- Modular and scalable. Businesses can add workforce management, vetting, or asset tracking modules as needed rather than paying for everything upfront.
- Industry-specific setups. Rather than a generic one-size-fits-all tool, Arez.io offers tailored workflows for HVAC, electrical, plumbing, security, and FM businesses.
Pricing
Arez.io's published pricing starts at around £89.95 per license per month, with additional modular packages (such as Arez FieldIQ) available depending on a business's needs. Because costs can vary based on company size, industry, and which modules are added, it's best to request a personalized quote or book a free demo directly on Arez.io for current pricing.
Bottom Line
Arez.io offers field service and facilities management companies a way to consolidate scheduling, compliance, CRM, mobile fieldwork, and invoicing into a single AI-powered platform. Its compliance-first approach is particularly useful for regulated industries — like security, electrical, and HVAC — where a missed certificate or expired vetting document can carry serious financial or legal consequences.
For businesses still relying on spreadsheets and disconnected apps, Arez.io is worth evaluating as a way to cut admin time, reduce compliance risk, and get a clearer real-time picture of the business.
Disclaimer: Features and pricing are subject to change. Visit Arez.io directly for the most current details or to book a demo.
